Delivery Lead@ HRM

The resource will join a large-scale international transformation program based on the Salesforce ecosystem and will act as the Delivery Lead across multiple workstreams. The role involves coordinating initiatives covering Loyalty, CRM, Order Management Systems and e-Commerce, ensuring alignment between business objectives, delivery plans and technical execution. The figure will work with multiple Stream Leads and Scrum Teams, governing both platform evolution and implementation activities in a complex environment that combines greenfield initiatives and existing platform evolution. The Delivery Lead will drive pilot activities, rollout planning and delivery execution, ensuring effective collaboration across international teams and stakeholders.

💎Perks & Benefits: Why HRM?

We put your well-being at the center so you can focus on technology:

• 🌐 Hybrid Working & Freedom: Work from home with flexibility and comfort.

• 💰 Referral Bonus: Do you know a talent? Introduce it to us and receive a financial reward with no referral limits.

• 💓 Plus: Exclusive agreements on tech, travel and lifestyle.

💻 What you will bring to the team

We are looking for professionals who are ready to make their skills available and explore new contexts or stimulating projects, or eager to deepen different areas of responsibility. If that's you, you'll be a key piece to our success thanks to:

• Proven experience as Delivery Manager or Delivery Lead in complex enterprise environments

• Strong experience managing multi-stream transformation projects

• Solid knowledge of the Salesforce ecosystem

• Experience coordinating multiple functional and technical teams simultaneously

• Experience managing projects involving: CRM, Loyalty programs, Order Management Systems, e-Commerce platforms

• Experience managing both greenfield and brownfield initiatives

• Experience in pilot planning, rollout management and large-scale platform implementations

• Experience working within Agile Scrum environments

• Strong understanding of software delivery lifecycle and platform evolution initiatives

• Business fluent English, written and spoken (C1 level)

• Availability to work on-site in Milan (city center area) at least 2 days per week

The qualities we value: Collaboration is our first development tool. We are looking for professionals who aim for constant growth by valuing feedback as an opportunity for development, promote a collaboration based on transparency and co-responsibility for the success of the team and deploy their expertise with technical accuracy to ensure high-quality results.

🤝How we will get to know each other

Our selection process is streamlined, we respect your time:

1. HR Sync interview: A chat to synchronize expectations, values and vision.

2. Technical Deep Dive: A technical peer comparison, without "school" tests, but focused on real problems and your past experiences.

3. Offer: If the spark is triggered, you're on board!

🔍THave we intrigued you?

Send us your CV and let's start talking about your next career step! 🚀

We believe in the value of diversity and offer equal opportunities to all qualified candidates, without distinction (L. 903/77). Your data will be treated with the utmost confidentiality for selection purposes, guaranteeing the rights provided for by the GDPR (EU Regulation 2016/679). Please do not include sensitive data in your CV unless it is strictly necessary. For more information on our privacy policy or to contact our DPO, please visit our official website.